Every year, the number of people taking flights increases, as does the demand for better passenger experiences and more stringent restrictions. In addition to capacity and financial limits, airport and airline operators confront these issues daily.
According to aviation industry analysts, airports will become destinations where travellers and tourists can spend quality time shopping and eating before their flights. Some airports across the globe are already making the switch to modern, scalable technologies to improve operations while also improving the passenger experience.
Using flight information display systems (FIDS) can reduce congestion, making passengers feel more secure in a chaotic, foreign environment. There are widespread benefits, and airports are better prepared to manage increased traffic if integration and robust applications lead to always-operational, current FIDS. With these flight information display systems, airports can remain operational in the best way possible while improving passenger experience remarkably. The following are the reasons why the flight information display systems have become the new normal for every airport:
Keeping customers up to date at all times
Managing increasing passenger numbers necessitates keeping travellers well-informed at every phase of the airport journey. Congestion must be reduced, and airports may increase income by employing information screens to convey additional information. Establishing a smooth passenger experience via concise communication channels is streamlined with a FIDS solution. Info becomes real-time and readily available for all travellers – using built-in multi-lingual technologies and integrable apps anytime they want it.
Information sharing made simple and faster
Because every airport has multiple flights booked, the data volume is enormous, and every second counts. This presents a difficulty for flight schedules. A FIDS solution with an easy-to-read style can show flight information. Before the emergence of professional digital signage displays, essential flight information was displayed using traditional signage. Digital signage allows you to deliver material that is both educational and entertaining.
Passengers frequently do not get timely flight information, resulting in extended wait times or missed connections. On the other hand, flight information display systems use cutting-edge technology to transmit messages more quickly and attractively. Passengers will now have a better understanding of why their flight was delayed, among other issues that may arise.
Airport journey planning
Arriving at the airport two hours before a local flight and three hours before an overseas one is an unspoken norm in the travel industry. However, this norm has some ambiguity. Wouldn't it be easier if you booked in online and only brought a carry-on? Then again, what happens if you are late and want rapid access to the schedule or directions so you don't miss your flight? Such details as expected walking and waiting periods and projected boarding times may help passengers relax and prepare for the trip. With flight information display systems becoming the new normal for each airport, it is more comfortable for passengers to plan their journey with improved convenience. It's not business as usual, and this guarantees that there is no more time wastage.
Airport staff assistance
Despite using the same FID displays as passengers use, airport operating employees have distinct objectives and activities; thus, they might benefit from customized apps. They utilize personnel who will be better prepared for changes and respond to disruptions faster if they have access to information relevant to their department.
Similarly, airport ground employees frequently have a difficult time during the Christmas season, enabling seamless baggage check-in, security checks, and other critical duties to ensure passengers have a smooth flow through the airport. The laws and regulations, and directions may now be communicated to travellers more efficiently via digital signage displays. In many situations, digital signage serves as a guide, but it is instrumental in transportation. Passengers might help the airport workers by providing the necessary information so that their job is made easier.
Providing a smooth travel experience for passengers
Keeping travellers engaged at all levels is essential to a smooth airport experience. To avoid traffic, passengers should have access to reliable and up-to-date information that is prominently presented. Integrated apps may be used everywhere in the airport, delivering information on every display, in any division, thanks to FIDS' built-in multi-lingual screen technology and integrable apps.
FIDS can transmit pages to anywhere they are required in real-time via external web server interfaces, putting the info in front of travellers whenever and where it is necessary. This improves the customer experience, reduces terminal congestion and provides chances to increase income simultaneously.
When it comes to marketing, nothing beats screen advertising. Airport management may use various materials to entice travellers to make purchases. This is thanks to the digital advertising displays' ability to handle multimedia properly. Because of this new technology's enticing multimedia presentation, those who might normally avoid making a purchase will be persuaded to do so. While flight information display systems will be focusing on passing essential communications to the travellers, their usage doesn't stop there. As more and more people flood, the airport you get so much traffic, and you can take advantage of everyone's presence. These systems can be customized to run one or two adverts which can be useful considering people are naturally attracted to visual displays.
Although airport security is necessary to keep things running smoothly, it can take a long time and is labor-intensive. Checking bags and removing items that are not allowed on the flight is time-consuming for airport security. On the other hand, the security crew can notify passengers of air travel restrictions by deploying flight information display systems. Passengers would be more likely to comply with orders, free up security personnel's time to accomplish other important tasks. It is one of the best ways to ensure security is not compromised at a time when you can't afford to take any chances.
You can guide passengers to their final destination with the help of flight information display systems, which provide distinct animations on the screen. You should constantly well inform passengers about their flights, including any schedule changes or delays. It will help to minimize uncertainty and provide a positive flying experience.